TIM Engineering offers services for companies that demand the highest levels of security and availability. Its roster of engineers comprises experienced and certified technologist, platform engineers and specialists. TIM engineering has an extensive list of clientele which includes the biggest banks, telecommunication, retail and utility companies.
TIM Engineering has a pool of professional and certified engineers alongside with our technology partners that can deliver technical solutions that will improve your business needs, operations, security and availability.
TIM Engineering has been one of the premier maintenance services provider for storage, server and data center appliances. We provide the following:
We provide world class Managed Services. Our Technical support agents are well trained, flexible and can easily adopt to the latest technology. In addition, we provide managed services, handle outsourcing, and give a responsible maintenance and as well as anticipates the need for a range of processes and functions in order to improve operations and cut expenses. It is the best alternative so far to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.
Under this subscription model, the client or customer is the entity that owns or has direct oversight of the organization or system being managed, whereas the managed services provider (MSP) is the service provider delivering the managed services. The client and the MSP are bound by a contractual, service-level agreement that states the performance and quality metrics of their relationship.